Privacy Policy

1. Introduction

WorkTable Coworking & Managed Spaces (“WorkTable”, “we”, “us” or “our”) respects the privacy of individuals who visit our website, communicate with us or use our coworking and managed workspace services. This Privacy Policy explains how WorkTable collects, uses, processes, shares, stores and protects Personal Data.

This Policy applies to information collected through https://worktable.co.in/, our enquiries, tours, bookings, customer and member interactions, and electronic communications connected with our services.

2. Definitions

“Personal Data” means information relating to an identifiable individual, as understood under applicable data protection law. “Data” means information provided by you or collected in connection with our website or services. “Third Party” means a person or entity other than you or WorkTable.

3. Information We Collect

The information collected depends on how you interact with WorkTable and may include:

• Name, email address, mobile/telephone number and company/organisation details.
• Workspace requirements, preferred workspace type, team size, location/city and enquiry details.
• Tour, booking, membership, visitor and service-related information.
• Billing and payment information where applicable.
• Communications and correspondence with WorkTable.
• Website and device information, including IP address, browser/device type, operating system, pages visited, access time, referral information and usage information.
• Cookies and similar technologies, subject to applicable law and your available choices.
• Any other information voluntarily provided or reasonably required to provide the requested service.

4. How We Collect Information

We may collect information directly from you through enquiry forms, calls, emails, tours, bookings, membership/service interactions and other communications. Certain technical information may also be collected automatically when you use our website through cookies, logs, APIs, analytics tools and similar technologies, where applicable.

5. How We Use and Process Data

WorkTable may use Personal Data to:

• Receive, process and respond to enquiries and tour requests.
• Understand workspace requirements and provide quotations or service information.
• Provide, administer and support coworking, managed office, private office, dedicated desk, meeting room and virtual office services.
• Manage bookings, memberships, customer communications, documentation, billing and payments.
• Provide customer support and service-related notices.
• Maintain, secure, troubleshoot and improve our website, systems and services.
• Prevent fraud, misuse, unauthorised access and security incidents.
• Send promotional communications where permitted by applicable law and, where required, based on your consent or preferences.
• Comply with applicable legal, regulatory, contractual and accounting requirements and protect our legal rights.

6. Data Processing and Legal Basis

WorkTable processes Personal Data in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 and applicable rules or regulations, to the extent applicable to the relevant processing.

Depending on the circumstances, processing may be undertaken to respond to a request, provide or administer services, comply with legal obligations, protect legitimate business and security interests where permitted by applicable law, or on the basis of consent where consent is required.

Where processing is based on consent, you may withdraw consent through the mechanism made available by WorkTable, subject to applicable law and any consequences arising from such withdrawal.

7. Data Flow Within WorkTable

Personal Data may generally move through the following business process: website/enquiry or other contact → CRM/lead management → sales/customer communication → tour/quotation → booking or membership → onboarding/documentation → billing/payment where applicable → service delivery/support → retention or secure deletion.

Access to Personal Data is limited to authorised personnel and service providers who reasonably require the information for the relevant business purpose.

8. Sharing and Disclosure

WorkTable may share relevant Personal Data where reasonably necessary to provide services, operate its business, protect its rights or comply with law.

• Technology, hosting, CRM, communication, analytics, payment/billing and security service providers.
• Corporate customers or authorised business representatives where necessary to provide an agreed service.
• Courts, regulators, government authorities or law enforcement agencies where required or permitted by law.
• Third parties specifically requested or authorised by you.

Service providers may process Personal Data only for authorised purposes and subject to appropriate safeguards, as applicable. WorkTable does not sell Personal Data as a commercial asset.

9. Cookies and Tracking Technologies

WorkTable and relevant service providers may use cookies and similar technologies for essential functionality, preferences, security, analytics, performance and, where applicable, marketing. You may manage cookies through available website preference tools or browser/device settings. Disabling certain cookies may affect website functionality.

10. Anonymous or De-identified Information

Where permitted by applicable law, WorkTable may use aggregated, anonymised or de-identified information for purposes such as analytics, service improvement, reporting and understanding usage patterns, provided the information is no longer reasonably capable of identifying an individual.

11. Communications and Marketing

WorkTable may send essential communications relating to enquiries, bookings, memberships, services, security, transactions and legal matters. Where permitted by law, WorkTable may also send promotional communications about workspace offerings, events, services or offers.

You may opt out of non-essential promotional communications through the unsubscribe mechanism provided or by contacting WorkTable. Opting out of marketing will not prevent essential service communications.

12. Reviewing, Correcting or Deleting Information

You may request access to, correction, updating or deletion of your Personal Data, subject to applicable law, identity verification, contractual obligations, legitimate retention requirements and other lawful exceptions.

13. Data Security

WorkTable maintains reasonable technical, physical and organisational safeguards designed to protect Personal Data against unauthorised access, misuse, alteration, loss, disclosure or destruction. Depending on the nature of processing, safeguards may include access controls, authentication, role-based access, secure infrastructure, monitoring, logging, backups and other administrative controls.

No method of internet transmission or electronic storage can be guaranteed to be completely secure. You should also maintain the confidentiality of any account credentials or access information issued to you.

14. Data Retention

WorkTable retains Personal Data only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, business records, dispute resolution, fraud prevention and compliance with legal, regulatory or contractual requirements. When Personal Data is no longer required, it may be securely deleted, anonymised or otherwise disposed of, subject to applicable law.

15. Children

Our website and services are intended primarily for adults and business users. WorkTable does not knowingly collect Personal Data from children except where permitted or required by applicable law. If you believe that a child’s Personal Data has been provided to WorkTable improperly, please contact us.

16. Third-Party Links and Services

Our website may contain links to third-party websites, applications or services. WorkTable does not control their privacy practices, content or security. Your use of third-party services is subject to their applicable terms and privacy policies.

17. Cross-Border Processing

WorkTable may use hosting, software, technology or service providers that process or access information from locations outside India. Where applicable, WorkTable will comply with legal requirements governing such processing and transfers and apply appropriate safeguards.

18. Data Breach and Security Incidents

If WorkTable becomes aware of a Personal Data breach, it will take reasonable and appropriate steps to investigate and contain the incident, assess potential risks, implement remedial and preventive measures, and notify affected individuals or relevant authorities where required by applicable law.

19. Changes to This Privacy Policy

WorkTable may update this Privacy Policy to reflect changes in its services, technology, business practices or applicable law. Any revised version will be published on this page with an updated “Last Updated” date. Where required by applicable law, material changes will be communicated through an appropriate mechanism.

20. Contact and Grievance Redressal

For privacy questions, requests or grievances, please contact:

WorkTable Coworking & Managed Spaces
Plot A, 170, Sector 136, Noida, Uttar Pradesh 201304, India
Email: info@worktable.co.in
Phone: +91 97330 23302
Website: worktable.co.in

We may request reasonable information to verify your identity before processing a privacy request. Requests and grievances will be handled in accordance with applicable law and WorkTable’s applicable grievance mechanism.